Executive Education: Executive Courses & Action Learning Workshops

Strategic Management Information Systems Course (MIS Course)
Planning and managing strategic information systems

Course Methods:  Executive Action Learning (Experiential Workshop)
Course Venue:     Client's site or at IIM Las Vegas, Nevada, USA
Course Duration:  3 days
Course Time:        9AM-4PM
Course Fees:        Based on number of executives and level of customization

Course Audience

• CIO's Executive Management Team: Information Systems (IS) Operations Managers, IS Engineering & Development Managers, MIS Managers, Telecom Managers, Infrastructure Managers, Application Managers, IS Support Managers, Network Managers, Entrepreneurs, Project Managers, and IS Management Consultants.

Course Objectives

• Provides a review of the Strategic Information Systems (IS) Management Framework of E-business.
• Offers experiential analysis to understand the challenges of CIOs and IS Managers
• Focuses on best practices, tools and models to implement an effective IS management system
• Provides insights on how to develop and implement enterprise-wide IS strategies, initiatives and programs
• Explores Management Information Systems (MIS) subsystems and technologies including hardware, software and networking, however the coursework focuses on technology management not on engineering.
• The course emphasizes management skills such as planning, project management, quality and efficiency management in IS projects.

Course Focus

• Develop the core executive IS skills and competencies. The core competencies include MIS knowledge, planning, control, problem-solving and communication. The development and evaluation of these skills are based on IIM's proprietary KASAC executive education model.

Key Concepts

• MIS Best Practices: Capability Maturity Model (CMM). IT Service Management (ITSM). ITIL. ISO7799. COBIT. ISO FCAPS. TMF FAB. IT Project Management. Total Costs of Ownership (TCO). Return on Investment (ROI). Cost/Benefit Analysis (CBA).
• Overview of Enterprise Information Systems: PCs, Servers and Peripherals. Operating systems (OS). Office Applications. Communication Systems (Voice, Video and Data). Internet. VoIP. Web 2.0. E-commerce (B2C, B2B and C2C), E-Business. Enterprise Resource Planning (ERP). Manufacturing Resource Panning (MRP). Customer Relationship Management (CRM). Supply Chain Management (SCM). Accounting Information Systems (AIS). Knowledge Management System (KMS). Content Management System (CMS).
• Overview of Leading IS vendors: SAP, Peoplesoft, Oracle, Microsoft, Cisco, Nortel, EMC, BMC, HP, IBM, and BEA.

Customization Subjects 

• CIO Challenges and Opportunities
• Review of MIS and Enterprise IS Architecture
• Designing, Building, and Managing IS Systems
• Information Technology Infrastructure Management Tools
• Information Systems Management Best Practices (ITIL, ITSM, ISO7799, COBIT, ISO FCAPS, TMN, TMF FAB)
• IS Project Management
• Industry leading IS products

Courseware Content

IIM MIS/IS management courseware includes:

1. Participant's coursework and assessment project guide
2. Executive summary of the subject matter (in power-point lecture notes format):
   • Summary of essential concepts and MIS/IS management best practices
   • Examples and case studies
3. MIS/IS management toolkit (management frameworks, decision models, checklists, etc.)
4. Experiential work-based assessment project
5. Online resources for the completion of the experiential assessment project

Executive Team Performance Evaluation (Optional)

• Performance will be evaluated on the basis of individual or team project deliverables
• Candidates can complete customized experiential / work-based projects such as developing a relevant analysis document, management strategy, action plan or a senior management presentation
• IIM course advisor will review the deliverables and provide improvement feedback
• There are no traditional quizzes or theoretical exams.

Course Prerequisites

• For accelerated team workshops, participants must have similar levels of experience. This is not required for public courses or individual self-paced distance-learning courses
• Candidates must have prior basic knowledge of information and communication technology (ICT) in their field. Although the course provides an overview of key technologies. The course focuses on technology management, it does not focus on IS engineering. 

Course Registration

• Custom executive education courses are available only to companies and government organizations upon request. Contact Us
• Individual registration is available for public courses, please visit Management Training Courses